年間30万件の対応を支えるマウス埼玉サポート拠点の裏側、AI活用と整備済PC再生も
AI summary
Editorial policyAn article details the operations of Mouse Computer's Saitama service center, which handles 300,000 cases annually and utilizes AI and refurbished PC initiatives.
Key points
- •Mouse Computer's Saitama service center is the company's after-sales service hub for Eastern Japan, located in Kasukabe City.
- •The center supports a workload of 300,000 cases per year.
- •Initiatives include the utilization of AI in support operations and the regeneration of refurbished PCs.