Cloud Watchby 三柳 英樹
Original published:

TOPPAN、10万人のAIペルソナで構成された生活者データ基盤を活用したCX支援サービスを提供

TOPPAN launched a CX support service utilizing a data platform composed of 100,000 AI personas that replicate Japan's demographic structure.

Key points

  • •A data platform was built using 100,000 AI personas that replicate Japan's population structure.
  • •CX support services are now being offered to distribution, retail, and manufacturer sectors.
  • •TOPPAN announced the launch of this service on the 13th.
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