Back to articles
DevPickView feed
ITmedia
Original published: Updated on DevPick:

Customer Service Data x AI: Daimaru Matsuzakaya launches new marketing service to 'unravel selling'

Customer Service Data x AI: Daimaru Matsuzakaya launches new marketing service to 'unravel selling'
AI summary
Editorial policyUpdated on DevPick:

Daimaru Matsuzakaya Department Store has launched a data marketing service that uses artificial intelligence (AI) to analyze customer data obtained during customer service interactions.

Key points

  • •Daimaru Matsuzakaya Department Store announced the launch of a new data marketing service on October 21.
  • •The service targets customer data collected during face-to-face customer service interactions.
  • •The mechanism involves analyzing the collected data using artificial intelligence (AI) for marketing purposes.
Read the original(opens in a new tab)
#Business Use Cases#Generative AI Tools & Use#大丸松坂屋

Related articles

See more
Cloud Watch

BIPROGY refreshes support service system for Microsoft 365 Copilot, offering 6 menus tailored to challenges and adoption stages(opens in a new tab)

BIPROGYが企業の課題や活用段階に合わせたMicrosoft 365 Copilot導入支援メニューを6種類に再編成した

CodeZine

Why Outcomes Don't Increase Despite Faster Implementation with AI? The Engineer's Work in the New Bottleneck

As AI coding accelerates implementation, team bottlenecks have shifted outside the code, making non-scalable tasks like on-site visits and domain understanding crucial.

ITmedia AI+

AI reduces past blueprint search time to 4.5 minutes, aiming for 90% annual workload reduction

Koken Kogyo and Recursive developed an AI knowledge base system using the OpenAI API, reducing blueprint search time to an average of 4.5 minutes.

ITmedia AI+

Vibe coding wave hits enterprise SaaS: Sumitomo-affiliated company leverages it for customer customization, how to ensure stability?

Sumitomo Mitsui Finance & Lease announced 'Enterprise Vibe Coding' and an enterprise SaaS service utilizing the development environment of US company Replit.

ITmedia AI+

“3-day workweek with maintained salary” realized through AI efficiency, but employees are unhappy... Why? What happened at companies providing “Riza AI”

An article examining why employees at a domestic AI startup felt anxious despite the company realizing a 3-day workweek with maintained salaries through AI efficiency.