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Kyoto Prefectural Government Decides Not to Rely Solely on 'Copilot' to Improve Administrative Efficiency for 7,000 Employees

Kyoto Prefectural Government Decides Not to Rely Solely on 'Copilot' to Improve Administrative Efficiency for 7,000 Employees

The Kyoto Prefectural Government adopted generative AI to handle increasing administrative demands with a staff of about 7,000, but found that relying solely on conversational AI was insufficient to alleviate on-the-ground workloads.

Key points

  • •Generative AI was focused on to address future labor shortages and growing administrative needs.
  • •Introducing conversational AI across the entire government failed to fully resolve on-the-ground workloads.
  • •The government decided on a multi-faceted approach rather than relying solely on Copilot.
#Business Use Cases#Regulation, Ethics & Society#Microsoft Copilot
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