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That day, Mercari 'stopped its business' -- The struggle of the CAIO who achieved 100% AI utilization despite conflicts between bosses and subordinates
AI summary
Editorial policyMercari's CAIO discusses the journey to achieving 100% AI tool utilization, detailing how they overcame conflicts between subordinates and bosses.
Key points
- •Mercari achieved 100% utilization of AI tools
- •Conflicts arose between subordinates who wanted time to build AI agents and bosses who wanted to stop it
- •The CAIO shares the behind-the-scenes trial and error process