Cloud Watch

S&I has launched a new version of its contact center solution 'AI Dig', enhancing integration with Genesys Cloud and adding a new menu for AudioHook.

• •S&I has launched a new version of its contact center AI knowledge solution 'AI Dig'.
• •The new version enhances integration features with Genesys Cloud.
• •A new offering menu based on AudioHook integration has been added for Genesys Cloud users.

Asteria announced the addition of 'AI Automated Testing' and 'AI Vulnerability Check' features to its AI-native business platforms, Platio Canvas AI and Bakusoku.AI, to enhance the practicality of generated apps.

• •Asteria and its subsidiary Asteria Canvas announced the addition of two new features to their AI-native business platforms.
• •The new features, 'AI Automated Testing' and 'AI Vulnerability Check', aim to improve the practicality of generated applications.
• •The announcement was made on the 13th.

SCSK will provide a beta version of CELF AI Development Agent, which uses AI dialogue to convert Excel tasks into apps.

• •A new service, 'CELF AI Development Agent (tentative name)' beta, is being offered within the no-code service 'CELF'.
• •The service supports converting Excel tasks into apps through dialogue with generative AI.
• •Recruitment for beta participants starts on October 14, with service provision beginning on October 23.

Raxus plans to launch ASURACORE, a platform for developing in-house business systems, in April 2027, aiming for expansion into Asia and the world.

• •Raxus is scheduled to launch ASURACORE, a new service allowing companies to develop their own systems, in April 2027.
• •CEO Takunaka explained the goal is to provide a platform that creates business systems tailored to each company's needs.
• •The company aims to expand not only in Japan but also in Asia and globally, leveraging both internal sales and partnerships.

ABC Co., Ltd. has partnered with HONU to launch a corporate cybersecurity service using local LLMs on NVIDIA DGX Spark.

• •ABC Co., Ltd. announced a partnership with HONU on the 13th.
• •The service incorporates local LLMs powered by NVIDIA DGX Spark.
• •It supports the construction of cybersecurity environments for enterprises.

Fujitsu started providing a trial environment for four AI agents and an execution platform designed to enhance store operations and management decisions in the retail industry.

• •Fujitsu began providing a trial environment for four AI agents and an execution platform to enhance store operations and management decisions in retail.
• •Proof-of-concept experiments using these AI agents will be sequentially started with seven retail companies.
• •The official launch of the AI agents and execution platform is scheduled for June 2027.

Ibaraki City and NTT West launched a nationwide first proof of concept for school administrative AI in elementary and middle schools using a purely domestic private LLM, scheduled to run until March 2027.

• •Ibaraki City and NTT West started a proof of concept for school administrative AI using a purely domestic private LLM in some municipal schools.
• •This initiative is positioned as the first of its kind in Japan.
• •The period is scheduled to run until March 31, 2027, including a review after staff usage.

Safee begins offering 'AI-App Equipment Watcher,' a service that visualizes equipment status by detecting indicator lights from cloud camera footage.

• •The service was launched on the 13th, detecting the lighting and blinking of indicator lights such as stacked signal lights from cloud camera footage.
• •It allows users to visualize equipment operating status and shutdown history.
• •It is provided as an optional service for Safee's cloud camera products, requiring no equipment modification or additional construction.

Opro launched Madress, an AI agent platform specialized in administrative procedures, aimed at resolving user confusion for public and financial institutions.

• •The AI agent platform Madress, specialized in procedural tasks, was launched on the 13th.
• •It uses AI to resolve user uncertainties regarding which procedure to follow, what is required, and where to submit it.
• •The service initially targets public and financial institutions, with plans to expand the scope gradually.

Japan IBM held a briefing on the latest cybersecurity trends and vulnerability risks and countermeasures in the era of frontier AI.

• •Japan IBM held a briefing on the latest cybersecurity trends on the 13th.
• •Vulnerability risks in the era of frontier AI were a key theme.
• •The briefing also covered specific countermeasures for these vulnerability risks.