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経営者は「AI導入」に夢中、現場は「IT環境」に疲弊 ITサポート軽視が招く時間・人件費ロスの実態

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社内IT環境の劣化がAI導入の効果を阻害し、従業員1人あたり年間147時間の損失を生んでいる実態が調査で判明した

Key points

  • •経営層のAI導入への意欲に対し、現場では古い端末やツール不足によるIT環境の疲弊が深刻化している
  • •動作の遅い端末や適切なツールの欠如により、従業員の生産性が著しく低下していることが数値で示された
  • •AI技術そのものよりも、それを支えるITインフラやサポート体制の軽視が企業全体のコスト増を招いている
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