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Original published:
窓口での待ち時間のイライラ、AI作成のBGMで軽減なるか 東京・港区が実証実験
AI summary
Editorial policy東京都港区が窓口の待ち時間ストレス軽減を目的に、AI生成BGMを活用した実証実験を開始した
Key points
- •音響心理学に基づき、AIによって作成されたBGMを流して環境を整える
- •来庁者のストレス軽減効果を検証する
- •職員の窓口業務における心理的負担の緩和効果も確認する
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