ITmedia AI+
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Setagaya Ward Cut About 2,900 Hours Using AI, but Burden of Verification and Correction Increased: How to Address New Challenges?

Setagaya Ward reduced work hours by about 2,900 hours using generative AI, but faces new challenges due to increased burden of verifying and correcting AI-generated outputs.

Key points

  • •Setagaya Ward reduced work hours by approximately 2,900 hours through the use of generative AI.
  • •The burden of verifying and correcting AI-generated outputs has increased.
  • •The focus is on how to address this new challenge of increased verification burden.
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ITmedia AI+

Is Project Management the Answer to Managing AI Agents? An Examination Based on NTT TechnoCross's 'AI-PMO' Concept

Based on NTT TechnoCross's 'AI-PMO' concept, the article examines whether project management methodologies can be applied to manage the collaboration between humans and AI agents to achieve goals and deliver results.

ITmedia

Web site traffic improvement strategies shift from SEO to GEO due to the rise of AI; urgent response required

As generative AI shifts the main role of internet search from traditional search engines to AI, companies are urgently required to optimize content for GEO (Generative Engine Optimization) to be cited by AI, replacing traditional SEO.

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Hitachi, which has supported "unstoppable sites" such as manufacturing, railways, and logistics, fuses its practical knowledge with AI [CEATEC 2026]

Hitachi exhibited its next-generation AI solution "HMAX by Hitachi" at CEATEC 2026, introducing the evolution and implementation of social infrastructure through physical AI.

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LINE WORKS Catch Call, a phone reception service where AI inquires about the purpose of the call, names, and callback numbers

LINE WORKS officially launched its AI-powered phone reception service, LINE WORKS Catch Call, on October 19, offering 24/7 automatic handling to prevent missed business opportunities.

ASCII.jp

Solving the Challenges of Rising Labor Costs and Increased Supervisor Burden! Next-Generation Contact Center BPO Pioneered by Zoom

The article explains how Zoom solutions address challenges such as rising labor costs and increased supervisor burdens in contact center BPOs, featuring case studies from four companies.